Laval, Quebec
3 comments
Not resolved

I have signed up for the service after checking number avalability, submitting my credit card info, address and plan signed up for.

They came back to me telling me this service is only available in Ontario & that the company name is actually AEI in Quebec. This is not what I signed up for.

They will not honor there website or price.

They tell me this plan is not available in Quebec YET it was clear the Quebec phone number I checked for availability passed & the billing passed with my Quebec address & postal code. This company is clearly fradulent is their advertising & will not offer me the service after sending me a confirmation email of the billing that passed.

Had an Experience with Contact Net?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Observant
Toronto, Ontario, Canada #724887

Um... The pink ON in the word contact didn't tip you off?

mic***e k
Laval, Quebec, Canada #705371

i have also tried to get this service in laval, but the availability checker only allows ontario addresses and in the billing page it only has "ontario" as an option in the "province" drop down. I highly doubt that they charged you, because after i tried to order and got my confirmation, i was called by a rep and he told me that they do not offer service in Quebec and that no money would be taken from my account.

after a little research i was able to find out that quebec has different prices/taxes on DSL products, so either way you would not have been able to get it at that price.

another_***ed_customer
Orleans, Ontario, Canada #655701

I tried to sign up and the $100 install fee is mentioned at the very end. Nothing in the terms and conditions and no mention of the $100 install fee upfront. Typical bait and switch tactics.

You May Also Like

Smart Circle International - *** Smart Circle International "Are you a psychopath? Are you a ***? Do you have no moral compass? If so, Smart Circle International is the place for you. Everybody hears..." Read more Frontier Communications - Worst customer service, promise and commitments Frontier Communications "One of the worst communication company in terms of their service, promise and commitments. I asked Frontier to changer their service to $84.99 triple play with 75/75 internet, HD preferred..." Read more Ooredoo - Slow 4G Internet Speed Ooredoo "I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more..." Read more Freedompop - The WORST experience with a phone carrier I have EVER HAD Freedompop "I opened a FreedomPop account for my son last November (2016). He is in middle school and with his evolving social schedule, it was necessary to make sure he had..." Read more Bluepearl Veterinary Partners Liesl Schmidt - Bluepearl Vets/NYC Veterinary Specialists/Liesl Schmidt vet/misdiagnosed, injured & killed my dog. Bluepearl Veterinary Partners Liesl Schmidt "BluePearl/NYC Veterinary Specialists, veterinarian Liesl Schmidt (former employee), is the cold, calculating monster that injured then killed my sweet dog with a deadly combination overdose of medications. BluePearl/NYC Veterinary Specialists..." Read more Lazada Malaysia - Need my refund immediately Lazada Malaysia "Refer to my request 3210901 still not settle. I have not get my refund. Lazada block my access to talk to your customer service live chat. No update at all..." Read more Verizon - Not given prepaid service I paid for Verizon "On June 1, 2017, I tried to purchase internet access from my Verizon Jetpack device but did not receive what I had originally paid for. I spoke with customer service..." Read more BEWARE OF SELECT HOME WARRANTY'S FRAUDULENT BUSINESS PRACTICES Select Home Warranty "Select Home Warranty sent out an uncertified technician after filing a claim with them on 7/9. The evening of 7/9/17 I text a photo with s/n of the unit at..." Read more