First they send my modem to wrong address. Gave me a track number for Fedex (actually it's by purolator), so I had no way to trace it.
Then the technician told me everything is set but after I pickup the modem myself I found that the DSL light is not on. Called the 800 number it's a Quebec company and their office is closed. So I have to wait another 3 days. Who knows what will happen.
Very frustrated experience. I regretted that I should have use some big company instead of trying saving few dollars.
Right now I am in the tim horton since I have a very important meeting to attend. :(
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any) as the author lost $100. This person is overall dissatisfied with Contact Net. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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